We, at 360Venturist, want to make your experience with our impactful solutions and services to be simple, hassle-free, and rewarding. Keeping that in view, we have formulated a plain set ofterms and conditions, which you must carefully read prior to placing an order. By placing an order with 360Venturist, you hereby agree to follow and comply with the following terms and conditions:

General Services Contract

360Venturist is a highly reputed digital solutions provider firm which is established to provide small and large-scale businesses with design, development, and digital services. We solely work online, that is, via the World Wide Web. We are available round the clock (24/7) throughout the year. When you place an order to our company, you will be assigned a team of highly creative and experienced professionals who will handle your order efficiently and complete it in a timely manner. Rest assured, you will be provided with a impactful and sustainable digital solution for your business.

Quality Assurance

So far, 360Venturist has successfully helped several businesses promote their brand and scale their businesses in the market by providing them with striking and sustainable digital solutions. We are proud to claim that we have a team of highly dedicated, competent, and experienced professionals. Our highly efficient creative and design-thinking process allows us to create scalable digital solutions.

100% Money Back Guarantee

Design is a subjective matter, and initial samples/concepts are created according to the customer's brief to start-off with the project. However, we offer Unlimited Revisions to guarantee 100% Customer Satisfaction.
When you place an order at 360Venturist, you are assured to be offered a refund where certain actions affect your eligibility to claim a refund:

Stage

None of the initial samples conform to the customer brief.
Customer asks for revisions by providing feedback.
Takes no action for 60 days

Money Back Status

The customer can ask for a full refund
Money Back Guarantee does not remain applicable. 100% Satisfaction becomes applicable.
Money back guarantee offer becomes void, however 360Venturist will review and uphold the offer on its own discretion
In case if no resolution is made between the two parties and a refund is awarded, then the client may not be permitted to use any items delivered by us, thus he/she may not have any kind of ownership on those artworks.

Shipment Contract

Time is of the essence, it is especially important in the business world and we are fully aware of it. Therefore, we guarantee you that the initial concepts will be presented before you within 48-72 hours. Keep in mind that we use electronic mail (Email) to deliver both the initial concepts and the final, approved files to our clients.
360Venturist, in any way, is not responsible for failing to meet the imposed deadline of the client which is not pre-approved by both the parties in written. Keep in mind, the complete payment is due at the time of placing the order.

Ownership of the Work

Once an art work is approved and the final file is sent to the client after the complete payment, the client owns all the rights of the paid art work. All the claims and copyrights of the design are then transferred to the client.

Customer Support Center

The customer support center of 360Venturist is always available at the disposal of the client round the clock, that is, 24 hours and 7 days a week. With such kind of round the clock customer support you are assured to get the attention that you deserve. For your convenience we offer numerous communication channels: SKYPE, EMAIL, LIVE CHAT, etc.

Cancellation Policy

You clearly and irreversibly agree that 360Venturist reserves the sole rights to cancel, reject or terminate any order or your contract in the following cases:
If the violation of contract is detected on the client's side
OR

If 360Venturist fails to complete the client's order due to any unexpected and unavoidable circumstances.
If an order has already been submitted by the client and 360Venturist fails to process it due to uncalled-for circumstances, a complete refund will be awarded to the client.
In case 360Venturist declines or terminates a client's order due to any reason other than client's breach of contract or 360Venturist's non-performance, a complete refund of the prepaid amount will be offered to the client.
We do not design and develop anything related to or promoting pornography, child pornography, and/or nudity. Any direct order of adult content, as stated, placed via the World Wide Web will be canceled.